What is the patient portal and what is available through the portal?

The Patient Portal is a web-based service that grants patients secure access to portions of their electronic medical record and to communicate with their medical practice providers online about non-urgent medical and administrative topics.

You are able to update your profile information, insurance, schedule appointments, re-schedule appointments, view lab results, view and pay on your account balance, send secure messages to the provider and staff, plus much more…

How secure is the patient portal?

All communications between you and your provider’s office are carried over a secure, encrypted connection. This secure connection utilizes industry standard Secure Socket Layer (SSL) encryption to ensure secure data transmission as well as server-side digital certificate authentication. To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system.

What if I forgot my password?

Sign in to the Patient Portal, go to Security Settings, and reset your password.

Click Forgot your password on the Sign In page and retrieve your password by answering security questions or by requesting a password reset email.

Contact your provider’s office and request a password reset email.

What if I am unable to access or need to register for the patient portal?

If you are unable to access your account, please contact our office to register or to verify your information.

If the provider’s office did not register you for the patient portal, to register, click the Create account link on the Sign In page, then enter your information.

What if I an unable to view my lab results?

It is at your provider’s discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal.

How quickly should I expect a response from a message sent to the office?

We will make every effort to respond to your messages within a timely manner. Please do not expect a response on weekends or holidays as messages are only responded to during regular business hours. If you need to speak with the office sooner, please call the office directly. Urgent matters should not be dealt with via the Patient Portal.

Delivering Quality Healthcare For Women Of All Ages

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